771 Casino Privacy Policy – Malaysian User Data Protection

1 Information We Collect

771 Casino collects your personal information through various interaction points on our platform. Below are the categories of data we collect and their respective purposes:

We only collect information that is strictly necessary for the stated purposes. We do not collect sensitive data such as health information or religious beliefs unless required by applicable law.

2 How We Use Your Data

Personal information you provide to 771 Casino is used solely for the following purposes and will not be used for anything else without your consent:

• Account management – Creating, verifying, and maintaining your account on the 771 Casino platform.
• Transaction processing – Processing deposits, withdrawals, and any financial transactions you make through our platform.
• Service communications – Sending important account notifications, promotions you are eligible for, and platform updates.
• Security & Fraud Prevention – Detecting and preventing any suspicious activity, fraud, or unauthorised access attempts to your account.
• Platform improvements – Analysing aggregated usage patterns to improve the gaming experience and user interface.
• Legal compliance – Meeting applicable legal, regulatory, and compliance requirements, including anti-money laundering (AML) requirements.
• Customer support – Helping you resolve any technical, financial, or account-related issues you encounter.

3 Data Encryption & Security

771 Casino continuously invests in digital security infrastructure to ensure your personal data remains protected at all times. Our security measures include:

• 256-bit SSL encryption for all data transmissions between your device and our servers – ensuring no third party can intercept data in transit.
• Encrypted password storage using a one-way hashing algorithm. Your password is never stored in plain text and cannot be viewed by anyone, including our staff.
• Two-factor authentication (2FA) available for all accounts as an added layer of protection during login.
• 24/7 security monitoring by our technical team to detect any threats or intrusion attempts in real time.
• Secure servers hosted in certified data centres with strict physical and digital access controls.
• Regular security audits by independent third parties to ensure our systems consistently meet the latest security standards.

While we take all reasonable precautions, no digital system can be guaranteed 100% secure. We therefore encourage you to take personal protective measures as well, such as using a strong password and never sharing your login credentials with anyone.

4 Sharing Data with Third Parties

771 Casino operates under strict and limited data-sharing principles. We only share your personal information in the following situations:

• Payment service providers – Transaction information is shared with approved payment providers such as banks and e-wallet providers to process your deposits and withdrawals. All such providers are bound by strict confidentiality agreements.
• Regulatory authorities – We may be required to disclose certain information when mandated by law or a valid court order.
• Identity verification services – Your KYC documents may be shared with certified third-party identity verification service providers to process verification checks.
• Gaming software partners – Non-personally identifiable game statistics may be shared with game software providers for technical and compliance purposes.

In all data-sharing instances, 771 Casino ensures that the receiving party complies with data protection standards equivalent to or higher than our own. We do not sell, rent, or trade your personal data to any party for marketing or commercial purposes.

5 Cookies & Tracking Technologies

771 Casino uses cookies and similar tracking technologies to enhance user experience and ensure smooth platform performance. The types of cookies we use are as follows:

• Essential cookies – Required for core platform functions such as maintaining your login session and form security. These cookies cannot be disabled as they are essential for website operation.
• Performance cookies – Collecting information about how you use our website (pages visited, time spent) to help us improve the platform. This data is collected in aggregate and does not identify individuals.
• Functional cookies – Storing your preferences such as language, region, and display settings so you do not need to reconfigure them on each visit.
• Analytics cookies – Helping us understand platform traffic patterns and usage for continuous improvement. Analytics data is processed anonymously.

You can manage or disable cookies through your web browser settings at any time. However, please note that disabling certain cookies may affect the functionality and user experience of the 771 Casino platform.

6 Data Retention & Deletion

771 Casino retains your personal data for as long as your account is active or as long as necessary to provide services to you. Our data retention policy is as follows:

• Active account data – Retained for the duration that your account remains active at 771 Casino.
• Financial and transaction records – Retained for a minimum of 7 years from the transaction date, in line with applicable financial and tax legal requirements.
• KYC Documents – Retained for a minimum of 5 years after account closure or the date of the last transaction, in accordance with anti-money laundering legal requirements.
• Support communication records – Retained for 3 years for reference and dispute resolution purposes.
• Technical log data – Retained for 12 months for security and fraud detection purposes.

Once the retention period expires, your data will be securely deleted or anonymised in accordance with certified data deletion procedures. If you request account deletion, we will process your request within 30 days, subject to applicable legal retention requirements.

7 User Rights Over Personal Data

As a 771 Casino user, you have the following rights regarding your personal data. We are committed to making it easy for you to exercise these rights:

To exercise any of the above rights, please contact the 771 Casino support team via live chat. We will process your request within 30 business days from the date the application is received.

8 KYC Process & Legal Compliance

The Know Your Customer (KYC) process is part of 771 Casino's legal obligations in preventing money laundering and terrorism financing. All KYC information you submit is handled with the highest level of confidentiality and security.

KYC documents submitted to 771 Casino will:

• Transmitted through channels protected by 256-bit SSL encryption.
• Reviewed by a trained internal verification team and subject to strict confidentiality agreements.
• Stored in a secure server environment with restricted access controls.
• Not shared with any third parties except approved verification service providers or when required by law.
• Deleted or anonymised upon expiry of the legal retention period.

771 Casino fully complies with Anti-Money Laundering (AML) legal requirements and conducts continuous transaction monitoring to detect any unusual or suspicious activity. All reports required by the relevant authorities will be submitted in accordance with established legal procedures.

9 Changes to This Privacy Policy

771 Casino reserves the right to update or modify this Privacy Policy at any time. Any changes will take effect immediately upon publication of the updated version on our website.

For changes that are material or significantly affect your privacy rights, we will:

• Displaying a clear notice on the 771 Casino homepage at least 14 days before the changes take effect.
• Sending a notification to your registered email address to inform you of the changes.
• Updating the "Last Updated" date at the top of this document.

Your continued use of the 771 Casino platform after any changes are published will be considered your acceptance of the latest version of the Privacy Policy. It is your responsibility to review this page periodically to ensure you are always aware of our current privacy policy.

10 Contact Us About Privacy

If you have any questions, concerns, or complaints regarding this Privacy Policy or how we handle your personal data, the 771 Casino privacy team is ready to assist you.

You can reach us through the following channels:

• Live Chat – Available 24 hours a day, 7 days a week, directly from the 771 Casino website or app.
• Email – [email protected] (please include "Privacy Enquiry" in your email subject line)
• FAQ Page – Visit FAQ page for answers to frequently asked questions about privacy and account security.

We are committed to responding to all privacy enquiries within 3 business days. For data deletion or access requests, processing time is up to 30 business days depending on the complexity of the request.